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Arbin Europe · Munich, Germany
Arbin's European office in Munich
Arbin has supported customers in Europe, the Middle East and Africa from Germany since 2005, with a sales team added in 2016. Our Munich office has now expanded with a demo area and a battery test lab.
Our history
Arbin Europe from 2005 to today
2005
Support office in Hamburg
Arbin (Europe) GmbH starts supporting customers in Europe, the Middle East and Africa.
2016
New sales office in Munich
A European sales team starts in our new Munich office, so customers can work with Arbin sales locally.
2022
Office expanded demo unit ranges
The office grows and adds demo units that customers can see working.
2026
Test lab opens
Our battery test lab opens in Munich with 100 test channels. Today 8 employees work in the Munich office.
Installed base
1,000+ systems
supported by our Munich-based team
Universities, research institutes and industry labs in more than 35 countries across Europe, the Middle East and Africa test batteries on Arbin systems. Our team of 8 employees in Munich looks after them.
- Installation and operator training
- Remote and on-site technical support
- Service, repair and calibration
Our Munich test lab
100 test channels
run in our Munich office to test your sample cells and run long-term tests for you.
Ultra-high precision
Channels for research testing where measurement accuracy matters most.
High-speed pulse
Channels for fast pulse and dynamic test profiles.
LBT from 1 A to 400 A
LBT channels covering current ranges from 1 A up to 400 A.
Our Munich office
What our Munich office offers
Our team of eight works with customers in Europe, the Middle East and Africa in four areas.
Sales
Help choosing the right system
Our Munich sales engineers help you scope the right system for cells, modules, packs or research benchtops.
- System sizing and configuration
- Quotes and project planning
- Visits to your lab across EMEA
Support
Technical support
Our engineers answer hardware, MITS software and data questions during the European working day.
- Remote diagnosis and help with schedules
- On-site service, repair and calibration
- Installation and operator training
Demo areaNEW
Demo area with working systems
Visit our Munich demo area to see Arbin hardware and MITS software in action before you decide.
- Live walkthrough of hardware and MITS
- Bring your test questions and schedules
- Book a visit with our team
Test labNEW
Battery test lab
Our test lab can test your sample cells or run long-term tests for you on Arbin systems.
- Tests on your sample cells
- Long-term tests run for you
- Try test methods before you order
Rental, leasing, quick ship, demo and cell holders
Rental, leasing, quick ship, demo units and cell holders
Our Munich team can help when you need a system soon, want to try one first, or need cell holders quickly.
Rental
Rental and leasing
Rent or lease an Arbin system for a project, a short test campaign or while your own system is being built.
- Rent or lease
- Periods to suit your project
- Set up and supported by the Munich team
Quick ship
Quick-ship systems
Selected standard configurations are ready to ship sooner than a build-to-order system.
- Standard cell-testing configurations
- Shorter delivery time
- Ask what is available now
Demo units
Demo units
Try an Arbin system in your own lab before you decide, or ask about ex-demo systems available to buy.
- Evaluation in your own lab
- Ex-demo systems when available
- Full support from Munich
Cell holders
Cell holders in stock
Common Arbin cell holders are kept in stock in Munich. The full range ships from Arbin in the USA.
- Cylindrical, pouch and coin cell holders
- Common holders shipped from Munich
- Full range shipped from the USA
Support in Europe
How a support request works
These steps apply to Arbin systems in Europe, the Middle East and Africa, in or out of warranty.
Contact support
Email [email protected] or call Munich with the system serial number and a short description.
Remote diagnosis
An engineer reviews logs and MITS settings remotely, which solves many issues without a visit.
On-site visit or repair
If hardware is at fault, a Munich engineer visits your lab or the unit is repaired in Munich.
Tested and back in service
Every repaired channel is tested on our equipment before the system goes back to work in your lab.
Ordering and support
Who handles your order and support
FAQ
Questions about Arbin Europe
Do I order from Arbin in the US or from Munich?
You can place your order with either Arbin Instruments in the USA or Arbin (Europe) GmbH in Munich. Either way, the Munich team is your local contact for the quote, installation, training and support.
Can I see a system before buying?
You can book a visit to our Munich demo area, or ask our team to visit your lab.
What does the test lab do?
It tests your sample cells and can run long-term tests for you on Arbin systems.
Where is my system serviced and calibrated?
By our Munich engineers, on site at your lab or in Munich.
Contact Arbin Europe
Visit or contact the Munich team
Contact us for a quote, a visit to your lab, or support for a system in Europe, the Middle East or Africa.
Talk to our Munich team
Tell us what you test and our engineers will help you find the right Arbin system.
