FAQ

The “Step Control Error Check Unsafe” warning indicates that the system has detected a significant deviation between the expected (configured) output and the actual measured output during a test step. They are designed to detect open circuits or short circuits caused by loose IV cable connections, it also detects abnormal output when the system has […]

In some cases, the charge or discharge current may be significantly lower than the configured value, or even close to zero. This issue is typically caused by software configuration limits or hardware-related problems. This article provides a structured troubleshooting guide to help identify and resolve the issue efficiently. Symptoms You may observe the following: The […]

This error indicates too much data logged at a very short period of time. Check the schedule, make sure the data log setting is appropriate. Please open the schedule and locate the Log Limit: Then check the following points: Logging interval (time between data points)Many Arbin machines can acquire data at rates of up to […]

In some cases, users may successfully configure (map) an auxiliary channel, but the corresponding auxiliary values do not appear during test execution. This issue is typically caused by missing schedule assignment or incomplete auxiliary channel configuration within the schedule. Possible Causes No schedule or an incorrect schedule is assigned to the channel Forgot to add […]

In some situations, a schedule may stop immediately after it starts. This behavior usually occurs when certain safety conditions are not met or when required devices are not properly connected. The system automatically stops the schedule to prevent unexpected behavior, hardware damage, or unsafe operating conditions. This article provides common causes and troubleshooting steps to […]