The products that Arbin Instruments offers has many different unique features that are highly complex. Sales engineers, using their engineering skills, assist customers in determining which products and/or services provided by Arbin Instruments best suits their needs. Sales engineers often work with the customer and along with the production as well as research and development departments to determine how products and services could be designed or modified to the customer’s needs. They also may advise the customer on how to best utilize the products and/or services being provided.

Selling is an important part of the position. Sales engineers use their technical skills to demonstrate to potential customers how and why the products and/or services Arbin Instruments are selling is the best fit. Often, there may not be a directly competitive product. In these cases, the job of the sales engineer is to demonstrate to the customer the usefulness of the product and/or service will benefit the customer. For example, how much money new equipment would save the customers testing program or improve quality of their products.

Most sales engineers have a bachelor’s degree in engineering and some have previous work experience in an engineering specialty. Engineers apply the theories and principles of science and mathematics to technical problems.

Many of the job duties of sales engineers are similar to those of other sales persons. They must interest the client in purchasing their products. They must work with Arbin’s marketing and technical departments to pursue the potential sale. It may also require that the sales engineer work with other engineers and the research and development team who concentrate on the technical aspect of the job.

In addition to maintaining current clients and attracting prospects, sales engineers help clients solve problems that may arise when the product is installed, and may continue to serve as a liaison between the client and the company. In addition, using their familiarity with client needs, sales engineers help identify and develop new products.

• RESPONSIBILITIES

The Sales Engineer will function as an engineering resource between customers and Arbin Instruments. The sales engineer will be responsible for the following areas:

• Sales contact: Sales Engineers will develop prospects and follow up on inquiries from the field, sales calls, sending technical correspondence to customers, demonstrate products and answering technical questions. They will search for new customers that could benefit from company products. A sales engineer must be able to listen to customers using astute questioning to understand and anticipate their needs. They must also be able to identify target markets and niche solutions for the company’s products and services. Once relationships are established, the sales engineer must continue to develop and maintain a close relationship with potential customers and maintain a high level of continuous contact with existing customers.
• Sales Activities: Sales Engineers will also keep principals informed of sales activities, develop/generate new business, providing technical information and support to customers. This will include but not limited to pricing, quotations, negotiations, status of orders and forecasts keeping in mind our sales growth projections. The Sales Engineer will be responsible for the sale of products and/or services to commercial and industrial accounts; both direct and through distribution. Some of the specific activities may include:
• Persuading customers that Arbin Instrument’s products will best satisfy their needs in terms of quality, price and delivery through knowledge of the competitive advantages of the products. Must have strong product and application knowledge and be able to demonstrate this to existing or potential customers.
• Generate quotes and technical proposals and be able to present them. Negotiate tender and contract terms to meet the needs of the customer and company. Be able to close the sale through agreement of terms and conditions.
• The Sales Engineer will analyze the customer’s needs and prepare proposals and high-level designs to address specific customer requirements; keeping in mind the customer’s vision of the end result.
• The Sales Engineer position requirements travel. This includes presenting proposals to customers or visiting onsite to conduct live demonstrations of products. This will also include Trade Shows, as representatives of Arbin Instruments.
• Post-Sale Activities: This will include administering customer accounts and responding to and following up on all aftermarket inquires and sales. In addition, the sales engineer will co-coordinate sales project and help in the design of custom made products. They will also maintain an ongoing log of all customer feedback and act as a first line contact for all customer support issues that may arise; providing phone and email support to diagnose issues and/or route them to the appropriate personnel to resolve the issues.
• Planning: The Sales Engineer is responsible for identifying new accounts and program opportunities, setting account objectives and forecasting the sales. They will also be required to compile data on marketing trends, competitive products and pricing for management. In addition, make recommendations for new product development and technological trends.
• Others: Preparing monthly reports for sales managers and others as assigned by the Sales Manager. Maintain a positive company image in the market place.
• REQUIREMENTS

Minimum of B.S. in Physical Science or Engineering Degree. Prefer someone with previous experience in technical sales or support.

Strong sales/customer service background.

Demonstrates strong written and verbal communication and interpersonal skills.

Strong technical and problem solving skills with the ability to communicate technical solutions and concepts in a clear, concise manner.

Must be detail oriented with the ability to deal effectively with engineers, scientists and other technical personnel and can grasp technology concepts quickly and to be able to articulate business proposals.

Results oriented, efficient, self-motivated, high-energy, meticulous with a strong work ethic.

Requires high-level PC proficiency of Microsoft applications

Willing to travel

Please submit resume to: hr@arbinmail.com

The SMT Line Technician will be responsible for developing, maintaining, and fine-tuning programs for all equipment used in SMP related machines for circuit board assembly. Program development will include but not limited to pick and place, screen printing, wave soldering, and reflow profiling of AOI equipment. Job duties will also include machine operation, setup, line maintenance, training, and ensuring proper program performance and efficiency. In addition, this position will support ECN and customer changes to programming during production runs. The SMT Line Technician will work with production, engineering, and machine operators to maintain equipment and to ensure efficient operation of work centers to meet production schedules. This position will also include troubleshooting program/process/machine issues and fault corrections.

MAJOR AREAS OF RESPONSIBILITY:

• Creates and updates programs for pick and place equipment
• Instituting ECN/BOM Documentation in accordance with ISO guidelines
• Should possess basic electronic troubleshooting skills to diagnose symptoms to at least board level. Component level troubleshooting ability is a plus
• Ability to perform major and minor repairs, tests, and calibration for mechanical, electrical, and electronically controlled SMT Line equipment
• Ability to read and understand electrical schematic, electronic diagrams, and pneumatic diagrams
• Coordinate maintenance schedule base upon production schedule
• Assists in the ordering, inventory and sourcing of machine repair parts
• Assist in process engineers in locating parts and supplies needed for emergency line maintenance
• Assist with the crating and uncrating of equipment, line moves and the movement and installation of machinery as required
• Assists with the maintenance of inventory records for all manufacturing machines
• Interprets assembly drawings. Work with production team to interpret assembly work instructions
• Work overtime as needed
• Other duties assigned

Job Qualifications:

• High School diploma or equivalent plus 4 years or more related experience or a related 2-year technical degree and 2 years or more related experience.
• Each higher-level related degree, i.e., Bachelor’s or Master’s, may substitute for two years of related experience. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.
• Must be proactive and capable of working closely with others in a team environment
• Must be able to work well without supervision and deliver results under pressure
• Proficient with common computer skills (MS Office, Excel, Power Point, internet research, etc.)
• YAMAHA IPULSE S20 experience (Preferred)

Please submit resumes to: hr@arbinmail.com

Arbin Instruments is looking for a competent Logistics Clerk/Coordinator to oversee and facilitate the supply chain operations of our company. You will be the one to coordinate personnel and processes to achieve the effective distribution of goods.

A great asset for a Logistics Clerk is their communication in addition to being well-versed in supply management principles and practices. The ideal candidate will have great record-keeping abilities and a customer-oriented approach.

The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

Responsibilities Include but not limited to:

• Coordinate and monitor supply chain operations
• Ensure premises, assets and communication ways are used effectively
• Domestic and International Shipping: This includes working with forwarder, coordinating the pickup, documentation for domestic and international shipments, Letter of Credit and BIS Screening
• Imports: This includes documentation, temporary import bond opening and closing and working with Broker
• Purchasing: This includes working with vendors, sales tax certificating, knowledge of locating parts, setting up new vendors
• Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
• Plan and track the shipment of final products according to customer requirements
• Maintain office supplies, creating purchase orders and complete documentation
• Prepare accurate reports for upper management

Requirements

• Proven experience as logistics clerk
• Experience in customer service will be appreciated
• Knowledge of laws, regulations and ISO requirements
• Ability to work with little supervision and track multiple processes
• Computer-savvy with a working knowledge of logistics software
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• Preferred BSc/BA in business administration, supply chain management or relevant field with 5 years of experience
• Could be substituted with 10 years of proven working experience and certification

Please submit resume to: hr@arbinmail.com

We have immediate openings for energetic, self-motivated Electrical Engineers to assist with system design and testing of new and existing products. This candidate will be part of a dynamic team made up of engineers from different departments. A successful candidate must have excellent and punctual communication skills and be flexible with regards to team work and tasking. Arbin Instruments offers a self-motivated, friendly and informal environment with excellent prospects to grow with the company.
Key Responsibilities

The ideal candidate should be able to perform several of the following roles:

• Design systems with existing design rule and tools to meet customer’s requests.
• Collaborates and works with R&D team to design and execute tests to verify the software and hardware functionalities.
• Test products for accuracy, reliability and other key performance criteria. Having experience with load testing, performance testing, PCB characterization is a huge plus.
• Creates technical documentation and schematics for knowledge sharing among engineering team as well as develops datasheets for manufacturing, supply chain, and sales teams.
• Write engineering test validation plans and reports.
• Document procedures and write work instructions to ensure the proper execution of developed procedures.
• Interact with vendors and internal production teams to explore, troubleshoot, and/or improve fabrication/manufacturing processes.
• Recommend and execute improvements to existing products and/or implement development projects in order to provide products that successfully meet customer specification requirements.
• Develop and implement successful manufacturing practices for production of newly developed products.
• Maintain a positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Skill Requirements

• BS / MS with or without experience in Computer Engineering, Electrical Engineering or Mechanical Engineering.
• PCB and PCA design experience including layouts and schematics.
• Proven C coding abilities. C++ experience is a plus.
• Familiarity with AutoCAD, SolidWorks, Altium Designer.
• Electrical engineering experience background is strongly preferred.
• Proficiency with Windows-based platforms and computer-based design and analysis tools.
• Familiarity with high voltage and high current power electronics systems.
• Passion and dedication to your job.
• Upbeat, adaptable, and results oriented with a positive attitude.
• Hands on experience troubleshooting firmware/hardware interfaces using logic analyzers, oscilloscopes, and debuggers.
• Self-motivated, independent and comfortable working in a team environment.
• Strong verbal and written communication skills.
• Good time management and organizational skills.
• Must possess the ability to understand new concepts quickly and apply them accurately and organize work assignments to meet established timetables.
• Strong communication, computer, technical documentation, presentation, and interpersonal skills are required, as well as the ability to work both independently and as part of a team.

Please submit resume to: hr@arbinmail.com

The ideal candidate should be able to perform several of the following roles:

• Test products for accuracy, reliability and other key performance criteria. Having experience with load testing, performance testing, PCB characterization is a huge plus.
• Creates technical documentation and schematics for knowledge sharing among engineering team as well as develops datasheets for manufacturing, supply chain, and sales teams.
• Document procedures and write work instructions to ensure the proper execution of developed procedures.
• Interact with vendors and internal production teams to explore, troubleshoot, and/or improve fabrication/manufacturing processes.
• Recommend and execute improvements to existing products and/or implement development projects in order to provide products that successfully meet customer specification requirements.
• Develop and implement successful manufacturing practices for production of newly developed products.
• Maintain a positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Skill Requirements

• Prefer BS with experience in Computer Engineering, Electrical Engineering or Mechanical Engineering.
• PCB and PCA design experience including layouts and schematics.
• Familiarity with AutoCAD, SolidWorks, Altium Designer.
• Proficiency with Windows-based platforms and computer-based design and analysis tools.
• Familiarity with high voltage and high current power electronics systems.
• Passion and dedication to your job.
• Upbeat, adaptable, and results oriented with a positive attitude.
• Hands on experience troubleshooting firmware/hardware interfaces using logic analyzers, oscilloscopes, and debuggers.
• Self-motivated, independent and comfortable working in a team environment.
• Strong verbal and written communication skills.
• Good time management and organizational skills.
• Must possess the ability to understand new concepts quickly and apply them accurately and organize work assignments to meet established timetables.
• Strong communication, computer, technical documentation, presentation, and interpersonal skills are required, as well as the ability to work both independently and as part of a team.

Please submit resume to: hr@arbinmail.com