Contact

Contact Arbin Instruments

Talk to an engineer about a new test system, get help with a system already in your lab, or reach the Arbin office in your region.

How can we help?

Choose the right team

Sending your request to the right place gets you an answer faster.

New systems

Request a quote

Our engineers scope systems for cells, modules, packs and research benchtops, including thermal control, EIS and software.

Helpful to include

  • Cell, module or pack chemistry and format
  • Voltage and current range, channel count
  • Test methods, thermal or EIS needs

Systems in service

Get technical support

For help with an Arbin system already in your lab: hardware, MITS software, schedules, calibration or data.

Helpful to include

  • System serial number
  • MITS version
  • The schedule or error message, if any
Open a support request

Or email [email protected]. Regional support addresses are listed below.

Self-service

Find answers

Many setup, schedule and data questions are answered in our FAQs and application notes.

Offices worldwide

Sales and support in your region

Local teams for quotes, installation, training and service. Outside these regions, contact headquarters and we will connect you with the right agent.

World map of Arbin Instruments locations: headquarters in College Station, Texas, USA, and regional offices in Munich, Germany; Beijing, China; Pune, India; Ho Chi Minh City, Vietnam; Jhubei, Taiwan; Hanam, Korea; and Jakarta, Indonesia
Sales and support in over 55 countries from our College Station headquarters and seven regional offices.

United States · Headquarters

College Station, Texas

Our headquarters is in College Station, Texas. This office handles sales and support for North, Central and South America.

Arbin Instruments

762 Peach Creek Cut Off Rd.
College Station, TX 77845, USA

North & South America

Arbin Instruments (HQ)

762 Peach Creek Cut Off Rd.
College Station, TX 77845, USA

Europe, Middle East & Africa

Arbin Europe

Frankfurter Ring 193a
80807 Munich, Germany

Mainland China & HK

Arbin Mainland China & Hong Kong

Rm. 1705, Lucky Tower A
No. 3 Dong San Huan Bei Lu, Chaoyang District
Beijing 100027, P.R. China

India

Arbin India

Plot 55A/7, Hadapsar Industrial Estate
Pune, Maharashtra 411013, India

Southeast Asia & Oceania

Arbin Vietnam

205 GS1 Street, Dong Hoa Ward
Ho Chi Minh City, Vietnam

Indonesia

Arbin Indonesia

Jakarta, Indonesia

Taiwan

Arbin Taiwan

6F-11, No. 87-1, Guangming 6th Rd.
Jhubei City, Hsinchu County 302, Taiwan

ContactMr. YenWen Wang

Korea

Arbin Korea

A-745, 550, Misa-daero
Hanam-si, Gyeonggi-do, Korea

ContactMr. YongUn Jeong

Not sure who to contact?

Email [email protected] or call +1 979 690 2751, and we will route your request.

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